Here’s the updated Terms and Conditions with the additional clause under liabilities:
Terms and Conditions for store.menumiz.com
Effective date: May 10 2024
Welcome to store.menumiz.com, operated by Universal Apps Pty Ltd (ABN: 87622689794). By accessing or using this website, you agree to be bound by the following terms and conditions. If you do not agree, please refrain from using our services.
1. Scope of Sale
1.1 Business Customers Only (B2B):
This online store is exclusively for business customers operating within Australia. Proof of a valid Australian Business Number (ABN) may be required during the purchase process.
1.2 Domestic Sales Only:
store.menumiz.com does not provide international shipping or sales. Purchases are restricted to Australian businesses with valid Australian addresses.
1.3 Agreement to Buy and Sell:
By placing an order, the buyer agrees to purchase, and the seller agrees to sell, the selected products under the terms set forth herein.
2. Products and Services
2.1 Product Categories:
The store sells electronic hardware, gadgets, POS system tools, and online services such as software licenses.
2.2 Manufacturer Warranty:
All products sold come with the original manufacturer’s warranty. Universal Apps Pty Ltd does not provide any additional warranties.
3. Purchasing and Payment
3.1 Purchase Options:
Customers can purchase as a guest user or as a registered user.
3.2 Payment Methods and Fees:
Payments are processed securely through Stripe. A surcharge of 1.7% applies to all transactions. By completing a purchase, you agree to this surcharge, along with any applicable shipping costs, optional additional shipping cover fees, and other disclosed charges.
3.3 Accuracy of Buyer Information:
The buyer is solely responsible for ensuring the accuracy of the delivery address and all other order details. The seller is not liable for losses, delays, or failed deliveries due to incorrect or incomplete address information provided by the buyer.
4. Shipping Policy
4.1 Shipping Addresses:
Orders are shipped to the billing or shipping address provided during purchase. Universal Apps Pty Ltd is not responsible for losses due to incorrect address details or unreachable phone numbers.
4.2 Courier Selection:
The seller retains sole discretion to choose the most suitable courier service for delivering the products.
4.3 Delivery Timelines:
- Orders are dispatched via express mail on the next business day after purchase.
- Delivery timelines may vary due to external factors such as courier delays or high-volume periods (e.g., festive seasons).
4.4 Risk of Loss:
Risk of loss or damage transfers to the buyer once the parcel is handed over to the courier. Universal Apps Pty Ltd strongly recommends purchasing additional shipping insurance for high-value items.
4.5 Tracking Information:
Customers will receive a tracking number once their order is processed. Tracking updates may take up to 48 hours to appear in the courier’s system.
5. Refund and Return Policy
5.1 Unused Items:
- Condition: The item must be unused and in unopened packaging.
- Return Timeline: Must be initiated within 30 days of purchase.
- Process: The buyer is responsible for return shipping costs to 121 King St, Melbourne, VIC 3000.
- Refund: Only the product price will be refunded. Shipping fees and insurance costs are non-refundable.
5.2 Used Items:
- Condition: The item must be returned in its original packaging and in good condition.
- Return Timeline: Must be initiated within 90 days of purchase.
- Process: The buyer is responsible for return shipping costs to 121 King St, Melbourne, VIC 3000.
- Refund: A 50% refund of the original purchase price will be issued.
5.3 General Notes:
Refunds will only be processed to the original payment method. Customers must retain their courier tracking number to ensure returns are received.
6. Liability
6.1 No Warranty:
Universal Apps Pty Ltd does not provide any warranties of its own beyond the original manufacturer’s warranty.
6.2 Delivery Responsibility:
Universal Apps Pty Ltd is not liable for delivery delays or failures caused by third-party courier services.
6.3 Address Accuracy:
Universal Apps Pty Ltd is not liable for any issues arising from incorrect delivery address information provided by the buyer. The buyer is fully responsible for ensuring the accuracy of their delivery details during checkout.
6.4 Parcel Loss or Damage:
Universal Apps Pty Ltd is not liable for parcels lost or damaged by the courier. Buyers are strongly encouraged to purchase additional shipping cover, which is offered as an option during checkout.
6.5 Limitation of Liability:
To the fullest extent permitted by law, Universal Apps Pty Ltd shall not be held responsible for indirect, incidental, or consequential damages resulting from the use of this website or its products. Universal Apps is not liable for any financial loss, physical damage, or harm resulting from the use, misuse, or improper handling of items purchased from this store. It is the buyer’s responsibility to ensure they have adequate insurance coverage to mitigate such risks.
7. General Terms
7.1 Pricing and Availability:
Prices and availability of products are subject to change without notice. Universal Apps Pty Ltd reserves the right to cancel orders if the product is unavailable or if there is an error in pricing.
7.2 Changes to Terms and Conditions:
Universal Apps Pty Ltd reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.
7.3 Governing Law:
These terms and conditions are governed by the laws of the State of Victoria, Australia.
7.4 Communication:
For queries or concerns, please contact us at:
Email: store(at)menumiz.com
